Domestic Cleaning Agreement (A238)

Who can use this Cleaning Contract?

Anyone who provides cleaning services, in particular for private houses, can use this cleaning contract.

Commercial cleaning is covered by our document A196

What is this Cleaning Contract for?

This package of documents includes a one page user-friendly Letter Agreement and  Terms of Business (in a one page format as well as in more traditional style). There is also a Schedule for the details of each client, rates, timing etc. to be completed.

What are the main issues?

Describe the services – in particular frequency and timing

Set out the charges and payment terms and specify if any weekend or other special services are charged at different rates

Staff.  Make it clear that staff have been vetted, and are experienced.  The firm is likely to want a clause prohibiting the client engaging staff directly.

Timing and Cancellation. The firm may require a cancellation charge if adequate notice isn’t given to cancel a booked appointment.

Notice: if either party wants to terminate, this should be a notice period of, say, 30 days

What detailed terms does the contract contain?

The main points cover:

• Services
• Cleaners
• Contract Period
• Access & Keys
• Charges & Payment
• Cancellation
• Public Holidays & Out of Hours Work
• Maintaining and monitoring standards
• Termination
• Non-solicitation
• Force Majeure
• Insurance, Loss & Damage
• Limitation of Liability
• Law & Disputes

For a company that provides cleaning to offices and industrial premises, we recommend our document A196.

For more information on each of these sections, see our Explanatory Notes  which you will  receive when you download the document from our website.

And if you want to use the Notes, let us know by using our contact form

For information on signing documents see our Contract Signing page

When I download the document, can I change it and/or use it more than once?

Yes, all ContractStore’s templates are in MS Word and you can use the contract on more than one project. For more information, watch the video on this page of our website or see our FAQs

Legal support

ContractStore supplies templates and is not a law firm.  But all our templates are written by experienced lawyers so we can arrange legal assistance for customers who need special terms in one of our documents or a bespoke template. . For more information see our Legal Services page.

And if you want to contact us see our Contacts page.