This agreement is for a business providing cleaning services, primarily to private homes.

This package of documents includes a one page user-friendly Letter Agreement, Terms of Business (in a one page format as well as in more traditional style) and a Schedule for the details of cleint, rates, timing etc. to be completed.

The two page Terms of Business comprise 14 paragraphs covering:

• Services
• Cleaners
• Contract Period
• Access & Keys
• Charges & Payment
• Cancellation
• Public Holidays & Out of Hours Work
• Maintaining and monitoring standards
• Termination
• Non-solicitation
• Force Majeure
• Insurance, Loss & Damage
• Limitation of Liability
• Law & Disputes

For a company that provides cleaning to offices and industrial premises, we recommend our document A196.

This Cleaning Contract Template Agreement is designed for use by a business providing cleaning services. This package of documents includes Terms of Business, in A4 Format plus a reduced two page format, and a Form of Agreement.

This six page document contains 16 clauses covering

• definitions and interpretation
• provision of services
• duration
• fees and payment
• firm’s obligations
• client’s obligations
• loss of property
• client complaints
• suspension of services
• termination
• force majeure
• confidentiality
• no soliciting of firm’s employees
• liability
• law and disputes
• a general clause detailing the scope of the agreement, waiver, severability and assignment

There is also a schedule to be completed for each contract, setting out the charges, details of services, location of work etc.

You need this contract if you are a business providing cleaning services, and want to clearly detail your company/client relationships.

These Conditions of Contract for Supply of Works and Services are designed as a standard set of conditions which can be issued with an invitation to tender or a purchase order.

This eight page document contains 23 clauses covering

• interpretation
• scope of services
• duration
• price and payment
• work on company premises
• licences
• contractor's personnel
• company representative
• acceptability of services
• standard of services
• acceptance and extensions of time
• indemnity
• insurance
• performance security
• claims and liens
• termination
• variations
• company supplied materials
• assignment & sub-contracting
• entire agreement
• settlement of disputes
• governing law
• notices

You need this document if you supply works and services, and want terms and conditions to issue with an invitation to tender or purchase order.

This Contract for Provision of Maintenance Services is a straightforward agreement under which a contractor provides maintenance services to a client.

Fairly balanced, but biased in favour of the client, the contract can be used for maintenance of equipment, plant or buildings: details of the precise services will be set out in a schedule together with the fees and expenses.

The contract clauses deal with:

• duration
• payment
• nature of services including emergencies
• standard of services
• unacceptable personnel
• reporting
• spares and contractor liability
• termination

It's appropriate for a small to medium-sized business that wants a standard form of maintenance contract for its various suppliers.

Also a useful basis for a contractor wanting a standard maintenance contract.

This Design Agreement is for use by an artist, illustrator or graphic designer who is commissioned by a client to prepare designs or artwork.

This six page document contains 12 clauses covering

• definitions and interpretations
• services of the designer
• fees and payment
• cancellation
• intellectual property
• designer warranties
• client obligations
• termination
• confidentiality
• assignment
• notices
• law and disputes

This contract template is for artists, designers and illustrators when agreeing a brief or commission with a client. It is useful for submitting a quotation to a potential client.

A short (one page) Form of Agreement and Schedule are included, which allow you to clarify the details of the brief. 

This agreement for the hire of equipment is suitable for use where one party, the owner, rents equipment to another party, the hirer.

This five page document contains 10 clauses covering

• definitions
• hire agreement
• delivery of equipment, by either Owner or Hirer
• hirer’s general obligations
• owner’s general obligations
• hire charges and payment
• indemnity
• termination
• assignment
• governing law and disputes

A schedule is also included, detailing equipment to be hired, hire charges, hire period and hirer’s premises.

You need this document if you are an Owner or Hirer looking to protect your interests when loaning out equipment to other businesses.

In the UK many hire agreements, when the hirer is an individual, are covered by the Consumer Credit Acts. 

This Agreement is not written subject to the Consumer Credit Act and is intended for commercial hiring, and not for hiring to consumers.

This facilities management contract is for use by a Service Provider who supplies facilities management services to a client. This agreement contains a Form of Agreement, Terms & Conditions and 4 Schedules.

The eleven page Terms and Conditions contains 23 clauses covering

• definitions
• scope of contract
• duration
• service provider’s general obligations
• personnel
• client obligations
• representatives, liaison, performance monitoring and co-operation
• purchase orders
• variations
• inspection and reports
• price and payment
• warranties
• suspension
• termination
• intellectual property
• insurance
• liability
• force majeure
• confidentiality and publicity
• assignment and sub-contracting
• disputes & governing law
• notices
• a general clause detailing waiver, validity and the scope of the agreement

Four Schedules are also included, in order to detail description of services, contract price and fees, representatives and addresses, insurance and a form of purchase order.

The contract is suitable for a range of services from property management and maintenance to cleaning services and for schools, hospitals, and a wide range of public or private buildings and services.

While written from the Service Provider’s point of view, it is a fairly balanced contract and should be acceptable to any reasonable client in the private or public sector.

This Franchise Agreement is designed for use by the owner of a business who wishes to expand by appointing a franchisee to carry on their own business using the name, assets and so on belonging to the franchisor.

This fourteen page document contains 18 clauses covering

• definitions
• payment of the franchise fee and grant of the franchise
• renewal of the term
• franchisor’s obligations
• franchisee’s obligations
• sale of the franchise business
• termination
• termination consequences
• title
• severance
• the franchisor’s right to assign
• goodwill
• notices
• no partnership or agency
• waiver
• the scope of the agreement
• value added tax
• jurisdiction

Two Schedules are included, allowing parties to specify in detail the obligations of the franchisor and franchisee.

The franchise agreement is suitable as a template for a wide range of businesses – from a type of restaurant to a particular service to the public, such as valeting cars.

This agreement is designed for use by a business providing gardening and garden landscaping services. This package of documents includes Terms of Business and a one page Form of Agreement.

The five page Terms of Business contains 16 clauses covering

• definitions and interpretations
• provision of services
• duration
• fees and payment
• firm’s obligations
• client’s obligations
• loss of property
• client complaints
• suspension of services
• termination
• force majeure
• confidentiality
• soliciting of firm’s employees
• liability
• law and disputes
• a general clause detailing the scope of the agreement, waiver, third party rights, severability, assignment and notices

There is also a Schedule to be completed for each contract, setting out the charges, details of services, location of work etc.

You need this document if your business provides gardening and garden landscaping services, and you want want clarity on the terms of your agreement with customers.

This IT Support Agreement is designed for use by a company that provides support and/or maintenance services for the customer's computer system. It is as suitable for a one-man business as it is for a larger company.

This eight page document contains 17 clauses covering

• definitions and interpretations
• scope of services
• duration
• fees and payment
• responsibilities of customer
• exclusions
• warranty and liability
• intellectual property and confidentiality
• termination
• force majeure
• assignment and sub-contracting
• notices
• severability
• waiver
• the scope of the agreement
• governing law
• disputes

Provision is made for schedules detailing customer’s equipment and software, services, fees and expenses.

You need this document if you are a company providing support for client IT systems, and want to clearly specify your mutual obligations.

This legal agreement template is designed for use by a business providing security services or security guards. 

It can be used for an ongoing arrangement as well as supply of security staff for one-off events or functions.

It is delivered as a package of documents including Terms of Business and a one page Form of Agreement. 

There is also a Schedule to be completed for each contract, setting out the charges, details of services, location of work and other important practical details. 

There are 16 main clauses in the Terms of Business including:

• obligations of the security firm and its client
• fees and payment
• loss of property
• limits on liability
• confidentiality
• quality of staff including CRB (Criminal Record Bureau) checks
• prevention of staff 'poaching' by the client
• suspension
• termination

For full details of each clause please scroll down to the Explanatory Notes below.

This contract for services is suitable for a company that appoints a third party to provide services.

Written from the Company's point of view, the contract comprises a one-page Form of Agreement, Terms and Conditions, and three Schedules detailing Description of Services, Contract Prices and Fees, and Insurance.

The Terms and Conditions contains 18 clauses covering

• definitions
• scope of contract
• service provider’s general obligations
• programme
• personnel
• variations
• approval and completion
• price and payment
• warranties
• suspension
• termination
• intellectual property
• indemnity, liability and insurance
• confidentiality and publicity
• assignment and subcontracting
• disputes and governing law
• notices
• a general clause addressing non-waiver and validity.

This agreement can be used for supply of a wide range of services – design, software support, general consultancy, engineering etc. The agreement makes provision for fee alternatives payable to the service provider, including a fixed price and daily/hourly rates.

This Contract for Works and Services is suitable for a company that from time to time wants a contractor to undertake works and services.

It is designed for use by a company which wants to appoint a contractor to undertake building works, such as an extension, the installation of a boiler on company premises etc.

This nine page contract contains 23 clauses covering

• definitions
• scope of services
• duration
• price and payment
• work on company premises
• licences
• contractor’s personnel
• company representative
• acceptability of services
• standard of services
• acceptance and extensions of time
• indemnity
• insurance
• performance security
• claims and liens
• termination and suspension
• variations
• company supplied materials
• assignment & sub-contracting
• entire agreement
• settlement of disputes
• governing law
• notices

You need this document if you are a company which wants to appoint a contractor to undertake building works, and want clarity about the terms of your agreement.

This contract is for use by a Home Owner or Self Builder entering into an agreement with a company to supply and install equipment. The contract can be used for a wide variety of supplies such as a conservatory, a kitchen or a swimming pool.

This is a fairly comprehensive document designed from the perspective of the client rather than the supplier. The contract comprises a one-page Form of Agreement, Terms & Conditions, and Schedules setting out details of the equipment to be supplied and installed plus the contract price and payment details.

The Terms & Conditions contain 13 clauses dealing with

• general obligations of supplier
• general obligations of client
• work at client premises
• contract price and payment
• change and delay
• completion, testing and defects
• insurance and liability
• risk and property
• termination
• intellectual property
• disputes
• definitions
• a general clause detailing notices, assignment, subcontracting, the scope of the agreement, amendment, severance and waiver

You need this document if you are a home owner entering into an agreement with a company to supply and install equipment.

This contract is suitable for use by a moderate sized company seeking to provide telemarketing or telephone sales services.

This Telemarketing Services contract consists of a Form of Agreement, two Schedules and Terms & Conditions of 12 clauses, which cover

• services
• commencement and duration of services
• fees and expenses
• information and data
• standard of care
• personnel
• reporting
• liability
• termination
• force majeure
• confidentiality
• a general clause detailing notices, assignment, severability, waiver, third party rights, the scope of the agreement and governing law.

The Schedules allow you to detail services to be provided, and associated fees, expenses and VAT.

You need this document if you are a company seeking to provide telephone marketing or telephone sales services to customers, and want to clearly detail the services to be provided. It is aimed at smaller companies and is not suitable for the sale of financial services products.

A telephone sales agreement in letter form setting out the terms upon which a company is to retain the services of a telesales representative acting as an independent contractor.

This four page contract contains 12 clauses covering

• services
• commission and payment
• commencement & duration
• confidentiality
• good faith
• independence & authority
• taxation
• personal service
• termination
• indemnity
• notices
• resolution of disputes

You need this document if you are an organization looking to hire an independent telesales agent.

This hire agreement is intended for use where one party, the Owner, hires out a vehicle to another party, the Hirer. It can be used for renting a car, van or other road-going vehicle.

This agreement contains 10 clauses covering

• definitions
• hire agreement
• delivery of vehicle
• hirer’s general obligations
• owner’s general obligations
• hire charges and payment
• insurance and indemnity
• termination
• assignment
• governing law and disputes

Four Schedules are included, allowing users to detail a description of the vehicle, hire charges, hire period and insurance.

This rental contract is not written subject to the Consumer Credit Act and is intended for commercial hiring and not when consumers are involved.

You need this document if you are a vehicle owner or prospective hirer, and want certainty in the terms of your rental agreement.

This waste contract is for the collection and disposal of waste.

This seven page document contains 17 clauses covering

• definitions & interpretation
• provision of services
• duration
• charges and payment
• firm's obligations
• client’s obligations
• insurance & loss of property
• complaints
• suspension of services
• termination
• force majeure
• confidentiality
• no soliciting of firm’s employees
• liability
• law & disputes
• notices
• a general clause detailing waiver, severability, assignment and the scope of the agreement

This contract includes a requirement for shredding confidential waste as well as recycling and allows for a contractor to supply his own secure collection equipment at a client’s premises.

A two-page Schedule is included, allowing parties to detail services and contact information.

While it is designed from the contractor’s point of view, this contract it is quite fairly balanced between the parties.

You need this document if you are a waste contractor, looking to enter into a contract for the collection and disposal of waste.

This agreement is intended for use by a website designer who is commissioned to design and develop a website for a client.

There is a one page Form of Agreement, and four pages of Terms & Conditions and Schedules which details work to be done and specific payment terms.

The Terms of Business contains 14 clauses covering:

• definitions & interpretation
• services of the website designer
• client responsibilities
• delivery & completion
• fees and payment
• intellectual property
• liability
• termination
• confidentiality
• force majeure
• assignment
• notices
• law and disputes
• a general clause detailing the scope of the agreement, waiver and severability.

Whilst reasonably balanced, the agreement is prepared from the website designer’s point of view rather than that of the client.

You need this document if you are a website designer wanting to detail the terms of your relationship with a client.

The Builder's Business Pack contains a collection of useful advice and contract templates to help you in your business as a builder or construction contractor. The pack represents great value, as the contents cost a lot more when purchased separately, and we've picked relevant supporting documents to help and give guidance as well.

This consultant's business pack contains a collection of legal documents and statements for use when setting up a website to supply consultancy services as well as various helpful guidance documents for someone setting up a new business. The pack is suitable for a wide range of consulting businesses.